Insights on just culture from seafarers and shipping companies in Indonesia: An exploratory study.
In: Work, Jg. 77 (2024), Heft 1, S. 161-170
academicJournal
Zugriff:
BACKGROUND: Just culture aspires to prompt organizational learning from enhanced feedback by frontline operators. Just culture requires mechanisms to eliminate fear and sanction but not accountability when reporting safety-related issues. Adopted in sectors such as aviation, just culture remains an underdeveloped field in the maritime sector. OBJECTIVE: This study explores how some pre-requisites for a just culture (i.e., ease of reporting, motivation to report, and trust) are perceived and potentially implemented by seafarers' and shipping company safety representatives in Indonesia. METHODS: Semi-structured interviews were used to collect qualitative data in an exploratory study involving eleven active seafarers and four safety managers from shipping companies in Indonesia. RESULTS: The conditions for ease of reporting seem present, at least on paper. Shipping companies receive one to two near-miss reports per month. However, incidents seem to be underreported. It appears that companies are unsuccessful in establishing the motivation and trust necessary to enhance safety event reporting. CONCLUSION: The study suggests that the concept of a just culture is not well understood among certain Indonesian shipping companies. The main barriers to implementing a just culture relate to hierarchical structures in the industry, frequent crew changes, blame culture, and lack of anonymous reporting for safety concerns. [ABSTRACT FROM AUTHOR]
Copyright of Work is the property of IOS Press and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Titel: |
Insights on just culture from seafarers and shipping companies in Indonesia: An exploratory study.
|
---|---|
Autor/in / Beteiligte Person: | Putra, Ade Mardani ; Arce, Maria Carrera ; Baumler, Raphael |
Zeitschrift: | Work, Jg. 77 (2024), Heft 1, S. 161-170 |
Veröffentlichung: | 2024 |
Medientyp: | academicJournal |
ISSN: | 1051-9815 (print) |
DOI: | 10.3233/WOR-220555 |
Schlagwort: |
|
Sonstiges: |
|