New York City's sanitation messenger won't let you stop 'trash revolution': Joshua Goodman wants to improve how New Yorkers experience garbage.

Joshua Goodman, the deputy commissioner for public affairs and customer experience at the New York City Sanitation Department, has been instrumental in improving the city's garbage management. Under his leadership, the department has expanded composting, containerized trash, and implemented witty public statements to address issues like rat control and garbage bag placement. Goodman's focus on customer service has led to initiatives such as changing the trash set-out time and introducing sticky notes to explain why certain items were not picked up. While his use of humor has been successful in engaging the public, Goodman acknowledges the need to balance levity with the seriousness of the department's work. [Extracted from the article]

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